Legal Notice and Complaints

Legal seller

WorkWorry is operated by:

ANNA IAKUSHKO PR Novi Sad

Owner: Anna Iakushko
Legal form: Serbian sole proprietor / preduzetnik
Registered in: Republic of Serbia
Registered address: Preradovićeva 139, Floor 1, Apartment 111, 21132 Petrovaradin, Novi Sad, Serbia
Registration number / matični broj: 68668255
Tax ID / PIB: 115826640
Activity code: 7022
Website: https://workworry.com
General email: support@workworry.com
Complaints email: support@workworry.com

Service

WorkWorry provides online career advisory and job-search support for Marketing and Customer Success / Account Management candidates.

WorkWorry does not guarantee interviews, employment, offers, salary outcomes, or employer decisions.

Prices and payment

Prices are displayed before purchase, normally in USD.

Available payment methods are shown during secure checkout.

Payment provider(s): the payment provider displayed during secure checkout

WorkWorry does not store full card details.

Complaints

You may submit a complaint electronically to support@workworry.com.

Please include:

your name;
account email;
order number or another proof of purchase;
the service concerned;
a short description of the issue;
the remedy you request.

We will acknowledge receipt electronically and provide a complaint reference number.

We aim to provide a written or electronic decision within 8 days after receipt.

Where a complaint is accepted, we aim to resolve it within 15 days unless another lawful period applies or an extension is agreed where permitted.

Our response will state:

whether the complaint is accepted;
the reason if it is not accepted;
the proposed resolution;
the expected resolution date where accepted.

We keep an electronic complaints record for the legally required period.

Refund requests

Refund requests may be sent to support@workworry.com.

The voluntary guarantees are described in the Refund and Cancellation Policy.

Out-of-court dispute resolution

Before starting an out-of-court consumer dispute, a customer should first submit a complaint to WorkWorry.

If a complaint is rejected or not resolved, we will provide information about available competent out-of-court consumer-dispute bodies where required.

Official references:

Privacy

Privacy questions and requests may be sent to privacy@workworry.com.

See the Privacy Policy for data-processing information.

Languages

Public service and legal information are available in English.

Serbian-language consumer information and forms will be provided where required by applicable law.

Legal documents

Terms of Service
Privacy Policy
Refund and Cancellation Policy
Cookie Policy
Withdrawal Form